Please click on "Process" to review our project flow process, click on "FAQs" to see a list of Frequently Asked Questions. If you have any other questions that needs to be answered, please contact our customer service.
How long have you been in business?
Ostenia Consulting has been in business since 2005. Our company runs several successful internet service businesses internationally.
What areas do you service?
We work with all types of clients from big corporations to individuals. We serve clients all over the United States and internationally.
How large is Ostenia Consulting?
Currently we employ 17 people including graphic/flash artists, CSS/layout designers, web application programmers, project managers, sales managers, various specialists such as SEO, translation and system admin.
Have you built a site like mine before?
Usually the content of a site or type of business does not affect the methods, procedures and codes used to build it. To take a resemblance, you wouldn't ask a Car washing company if they had washed your color of car before. Some sites require advanced functions to perform special operations and Ostenia Consulting has great depth and experience to meet these needs. It would be unlikely that we had not had experience with your required web site functions.
Can I have a site that looks like this?
Actually, making it look like anything you want is not much of a factor. We'll start with your initial direction and then work with you to refine it. Making a beautiful website is about the same effort as making an ugly one unless we need to license special artwork, and the real cost-drivers are the functional requirements of the site.
I want a site like E-bay/MySpace/Youtube/...etc. Can you do this?
Yes, we can, but know that these sites would cost upwards of $5000.
We require 50% Deposit to start your work. After “you agree”, “we agree” and paperwork is signed and faxed or mailed to us, we start the actual design process. If you do not understand the smallest of points at this step PLEASE ASK FOR CLARIFICATION! Miscommunication and false expectations do NOT move the design process forward in a productive manner. At ANY time please contact us about any concerns, questions or comments you have about your project.
What is your typical turn around period?
We will work together with you to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes is not acknowledged on time. Typically the whole process to finish a 5 or 10 page website takes about 7 Days and a 20 page website about 15 days.
How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal, Checks, Money Orders and Western Union.
At This cost will you custom Design Our website?
Absolutely, we do awesome custom web design.
Are your Web Design costs one time?
Yes, just a one time cost as mentioned on our website for web design.
Can you Host our Website and register our Domain Name?
Yes we would love to. We charge a low $5.00 monthly fee for web hosting. Domain Names are $12/Year.
Do I have to host with you?
No, unlike other companies we don’t make hosting with us mandatory. But hosting with us is a BIG advantage for you. You don’t have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.
Can I use my existing website address if I host with you?
Yes, we can easily help you retain your old domain name on our servers or register a new one for you.
Where are you located?
Our headquarters is in an excellent location at Edison, New Jersey, United States.
I live in California,You are in New Jersey,how can we work with you?Should I not look for a local Company?
That is not a problem. Everything that you need to inspect is put up on the web as it's worked on, and materials and communications move easily by Phone, Emails, Faxes, Instant Messenger on a routine basis. We have not met 98% of our customers in person. You don’t need to meet us to convey your ideas, we have expertise in this domain and we will understand your requirements easily.
The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that's what you'll be using the web to offer your own clients, isn't it? After all, on the Web, all distances are equal to zero.
And honestly, it is very unlikely that client even visit their local company because of tight schedules and end up talking on the phone even to them. Working with your web developers and designers over the Internet is faster, more convenient, and more efficient than spending time arranging in-person meetings. We work in shifts, thus it allow us to answer phone calls during business hours in both east coast and west coast.